Hosted Telephone Solutions (3CX & Cloud VoIP)
Modern, flexible business phone systems — without the cost and complexity of on-premise PBXs.
Communication is at the heart of every successful business. With SCIS UK’s Hosted Telephone Solutions, you can enjoy a modern, flexible phone system that works wherever you do — in the office, at home, or on the move. Powered by 3CX and cloud-based VoIP technology, our systems reduce costs, increase reliability, and give your team all the features of a traditional PBX — without the expensive hardware or maintenance.
Why choose hosted telephony?
Lower Costs
No expensive PBX hardware or high line rental — just predictable monthly billing.
Work Anywhere
Use your office number on mobiles, laptops, or desk phones for true flexibility.
Scalable & Flexible
Add or remove users in minutes, without costly engineer visits.
Secure & Reliable
UK-hosted systems with built-in failover, encryption, and fraud protection.
Future-Proof
Fully compatible with the BT ISDN/PSTN switch-off — ready for tomorrow’s telecoms.
Key Features
- Call forwarding, hunt groups & ring groups
- Voicemail-to-email & voicemail transcription
- Auto-attendant (IVR) menus
- Hot-desking & remote extensions
- Call recording & reporting
- Desktop, web, and mobile apps
- Microsoft 365 & CRM integrations
- Paging, intercom, and announcement options
Powered by 3CX
Easy-to-use apps for Windows, Mac, iOS & Android
Advanced call routing and auto-attendants
Microsoft 365 & CRM integration
Call reporting, wallboards & call centre features
Flexible SIP trunking with inclusive call bundles
FAQs
Do we need new phone numbers?
No — we can port your existing numbers or provide new ones.
Will it work with our internet?
Yes. We’ll check your connectivity and can provide business broadband or leased lines if needed for call quality.
How much does it cost?
You’ll pay a clear monthly fee for hosting/licences and calls. Setup or on-site work is charged at our standard rates.
What happens if the internet goes down?
We configure failover call routing (e.g. to mobiles) so you don’t miss important calls.
Is call recording GDPR compliant?
Yes, when configured correctly. We’ll advise on retention policies and lawful use.
Who we help
- Small & medium businesses upgrading from ISDN/PBX
- Schools needing reliable, safe communications
- Multi-site organisations wanting centralised phone systems
- Remote & hybrid teams working from anywhere
Built-in security and resilience
SIP hardening & fraud protection
Automatic failover call routing
Disaster recovery call plans
TLS/SRTP encryption where supported
UK-based hosting & support
Ready to modernise your phones?
Call 01522 525229 or contact us today for a free consultation and tailored quote.